Return Policy

We want you to love your new Bumbleride product! If you need to return it, please review the following guidelines:

1. 1. Eligibility
      Only customers who purchased directly from bumbleride.com.au or danishbydesign.com.au are eligible for returns under this policy.
      If your item was purchased from another retailer, please contact them directly, as we are unable to process returns, exchanges, credits, or refunds for third-party purchases.
      
      
   2. Return Window & Product Condition
      • Returns are accepted within 14 days of purchase, provided the product is in new, unused condition, with all original packaging, tags, accessories, and manuals included.
      • Strollers may be assembled and trialled indoors only but must not be used outside.
      • Returns missing any packaging, accessories, or documentation will not be accepted.
      • Please refer to our reboxing videos for the Era, Indie, Speed or Indie Twin strollers to ensure proper return packaging.
        
        
   3. Return Shipping Costs
      • We offer free return shipping for strollers returned from Melbourne only.
      • For returns from other locations, please contact our office to confirm return shipping fees.
      • Customers are responsible for the shipping costs of non-stroller product returns.
        
        
   4. How to Initiate a Return
      Please contact our office via email to lodge your return and receive the necessary return documentation.
      
      
   5. Refunds
      Once we receive and inspect your return, and it meets our return criteria, we will process your refund to the original payment method within 7–10 business days.